A brand is not built from materials, design, or production — it begins as an idea. What that truth changes about the way we think about preloved.
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This past year's data on circular fashion moved in the wrong direction—rising emissions, 92 million tons of textile waste, and less than 1% recycled. But the evidence also points to...
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Frequently asked questions
How long does shipping take?
Orders ship next business day from our Texas warehouse. Most continental US orders arrive within 4-7 business days. Free shipping on every order to the contiguous US and D.C., no minimums. Shipping to Canada and Mexico is calculated at checkout.
Can I return an item if I change my mind?
Yes. You have 30 days from delivery to return any unused item with original tags (if applicable). Within the US, a flat $7 return fee is deducted from your refund. Refunds are issued within 5-7 business days after we receive and inspect the item. Final Sale items are non-returnable.
How do you guarantee authenticity?
Every item is personally inspected before listing. Select pieces undergo additional third-party verification. For all items, our Authenticity Guarantee means: if you doubt an item's authenticity, return it for a 100% refund — including shipping.
What condition are the items in?
All items are preloved and condition is listed on every product page using these tiers: New with Tags, Like New, Excellent, Very Good, Good. Photos show real condition — what you see is what you get.
What if my item arrives damaged or not as described?
Contact us within 48 hours of delivery with photos. We'll make it right — full refund or replacement, including return shipping.
Where do you ship from?
All orders ship from our warehouse in Tomball, Texas.
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